This policy explains what information Ascend Capital Hub collects when you use our website or submit a loan request, how we use it, and who we share it with. We know it involves sensitive details — here's exactly how we handle them.
Ascend Capital Hub respects your privacy, and this policy explains it plainly: what we collect when you use our website or submit a loan request, why we collect it, and who we share it with. Using this site means you've read and accepted the practices described here.
The short version: we collect what's needed to match you with lenders, we share it with the lenders and partners involved in that match, and we never sell your information to unrelated third parties.
We collect information directly from you, automatically as you browse, and occasionally from outside sources that help verify what you've told us.
We use what we collect to run our matching service and keep it working well for you. That includes:
Since Ascend Capital Hub is a lead generator, sharing your request with participating lenders is the core of what we do. When you submit a request, we share relevant details with lenders and service providers in our network so they can evaluate whether they're able to help.
We may also share information with vendors who support our operations — like hosting, analytics, and communications providers — under agreements that limit how they can use it. We don't sell your information to unrelated third parties for their own marketing purposes.
We may be compensated by lenders when we refer a request their way. That compensation never changes what information we share or how we handle it.
Like most websites, we use cookies and similar technologies to keep the site running, remember your preferences, and understand how visitors use our pages. This includes analytics tools that help us see which pages are useful and where people run into friction.
You can control cookies through your browser settings, including blocking or deleting them. Turning off certain cookies may affect how parts of the site function, including your ability to submit a request.
By submitting your information through our site, you consent to be contacted by Ascend Capital Hub and our lending partners by phone, text message, and email — including through automated dialing systems or pre-recorded messages — at the number and address you provide, even if that number is on a do-not-call list.
Message and data rates may apply. Consent to be contacted isn't a condition of obtaining a loan. You can opt out of text messages at any time by replying STOP, and out of marketing emails using the unsubscribe link in any message.
We use administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. That includes encryption for data in transit and access controls that limit who on our team can see what.
No method of transmission or storage is completely secure, and we can't guarantee absolute protection. If you have reason to believe your information has been compromised, please contact us right away.
Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. To make a request, reach out using the contact details below and we'll respond within the timeframe required by applicable law.
Questions about this policy, or how your information is handled? Our team is easy to reach:
Important disclosures: Ascend Capital Hub is not a lender, does not make credit decisions, and cannot guarantee approval, loan amount, rates, or terms. We are a lead generator and may share application information with participating lenders and service providers; we may be compensated by lenders for this service. We do not charge an application fee. Loans are not available in all states, and amounts and terms vary by state and lender. Short-term loans are not a long-term financial solution. Review the Privacy Policy and Terms & Conditions before submitting.